Why did Total Adblock renewal cost more
TL;DR: Wondering why your recent bill was higher? Phone (855) 945-5553 to speak with us. Our USA/Canada support desk can explain the jump to retail pricing and help you request a discount or partial refund.
Introduction
An unexpected Total Adblock renewal price should be compared with the original offer, renewal notice, and current invoice. Check that the product, term, currency, and included items match before deciding which part of the amount needs clarification.
What is it?
The higher cost is simply the standard yearly rate applied after your new-user promotion expires. These subscription payments are securely processed by Chargehive. The change in price reflects the end of the promotional period and the beginning of regular billing.
Things to Know
- Billing reference: Match the merchant name on the receipt with the transaction you are asking about. If Chargehive is named there, include that reference; do not infer the provider from a search phrase.
- Trial Conversion: The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription.
- Refund Delay: Refunds are often described as taking around 24 to 48 hours to process; they may not be instant.
- Gift Cards: The service offers and fully accepts gift cards for payment.
Step-by-step Guide
- Compare the relevant records: Put the original offer, renewal notice, current account price, and latest invoice side by side. Note which is a past payment and which is an upcoming amount.
- Compare like with like: Check the same product, billing period, currency, quantity, and separately listed items. Use only taxes or add-ons actually shown on the order to explain a difference.
- Identify the discrepancy: Write down the expected amount, displayed or charged amount, and the record supporting your expectation. Do not assume a price difference proves either an error or your consent.
- Decide what you need: A price explanation, available plan options, stopping the next renewal, and reviewing a charge already collected are different requests.
- Request an order-specific renewal review by phone: Ask what accounts for the difference and what options apply to this plan. Keep confirmation of any chosen change and raise a refund request separately if a payment has already been made.
Common Problems
- The account shows a price but no clear renewal date: Ask which subscription and billing period the quote concerns.
- The price changed after an introductory period: Compare the saved offer and renewal notice; do not rely on a headline price alone.
- Several products are billed together: Request an itemized explanation before cancelling the plan you meant to keep.
- A payment has already posted: Make clear that you need that transaction reviewed, not only a change to the next renewal.
Contact Support
If you are asking why the renewal cost more, we have the answers. Customers in the US and Canada can call (855) 945-5553. Our support team can clarify Chargehive billing, discuss current discount options, or process a refund (which takes 24-48 hours).
If the renewal amount still looks wrong
Compare the renewal notice with the original order terms, account billing page, and receipt first. If the amount still does not match or needs account-specific review, call (855) 945-5553 with the charge date and renewal notice ready.
Never share your password or full payment-card number.
Official evidence
- Trial behavior: Total Adblock's official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.
- Refund timing: The official refund policy says most approved refunds are processed within 24–48 hours after approval; some may take up to 10 working days depending on the payment provider. App-store purchases follow the store's refund process.
15 FAQs
- Why is my bill higher this time?
Your account has shifted from the promotional discount to the standard retail rate. - Who is Chargehive?
They are the company that securely processes our payments. -
What if the charged renewal amount differs from my account's displayed price?
Save the receipt and the account screen showing the amount, date, product, and billing interval. Ask for an explanation of the exact difference rather than comparing totals without checking whether they cover the same plan and term. -
Can I get my refund right now?
No, it always takes 24 to 48 hours for a refund to process. -
What should I compare before calling a renewal charge an overcharge?
Compare the original offer, renewal notice, current invoice, currency, term, and any separately listed items. Identify which line differs from what you expected so the review can address a specific discrepancy. -
How can I get my old rate back?
Call our support team to see if you qualify for a retention discount. - Is Paddle processing my payments?
No, Paddle should be checked against the receipt rather than assumed for our billing. - Does this number work in Canada?
Yes, our support covers both the USA and Canada. - Can I just dispute the charge?
Calling us for a partial refund is a much smoother process. - Why wasn't I told about the retail price?
The terms of the introductory offer are displayed during checkout. - Will my next bill be this high too?
Yes, standard retail rates apply unless you call to negotiate. -
What if I cannot find the renewal notice?
Search the mailbox linked to the purchase and check the account's renewal details. Ask for a copy or an explanation of the relevant notice; not finding an email alone does not establish what terms applied to the order. -
How long until the refund is in my bank?
It will take around 24 to 48 hours. -
How do I ask for a review of an unexpected renewal price?
Give the order reference, expected amount, actual amount, and the document supporting your expectation. Ask which plan and term were charged and what options are available without assuming a particular discount or refund will be offered. -
What should I do next?
Calling (855) 945-5553 is the best course of action.
Conclusion
Keep the expected and charged amounts with their supporting records. Request an explanation of the exact difference and confirm future renewal settings separately from any review of a past charge. For help reviewing a renewal-price mismatch, call (855) 945-5553 with the invoice, expected amount, and account details ready.